SST Computing, Inc.

TeleVantage and Wave VOIP

TeleVantage and Wave VOIP Services

Work with the premier Vertical Diamond and Microsoft Gold Certified Partner for Professional Vertical Wave and TeleVantage Phone System support:

  • Vertical Wave and TeleVantage hardware and topology design services
  • Integration of Vertical Wave and TeleVantage into your Microsoft network
  • Advanced warranty replacement for Vertical Wave and TeleVantage hardware
  • Loaner Vertical Wave and TeleVantage systems
  • After hours upgrades and updates

We sell, install and SUPPORT Vertical Wave and TeleVantage:

  • VoIP systems and components including router and firewall configuration
  • Call centers including call flow, queue design, and agent and queue monitoring and reporting
  • Multi-site implementations including VoIP connectivity, call routing, and user synchronization
  • Of any version, and all version upgrades and updates

Other noteworthy accomplishments of SST include the largest single TeleVantage sale in our company's history, the largest number of TeleVantage sites licensed in any given year, the second largest individual system ever sold and installed, and the world sales leader in 2002. SST performs more on-site system installations each year than any other TeleVantage business partner.

Jim Scanlon
Vice President SMB Sales Worldwide
Vertical Communications

Experienced
TeleVantage Online provides sales and support for TeleVantage users throughout the U.S and in nineteen other countries. We support hundreds of TeleVantage systems. We support a large and varied installed base of Vertical Wave and TeleVantage 8 HMP boardless VoIP systems. We’ve performed dozens of board to HMP VoIP migrations. Some notable clients we’ve served include Budget Rent-A-Car, Michigan State University, Harry Norman Realtors, GoldKist Chicken, Georgia Reproductive Specialists, The Army National Guard, Dr. Gene Henssler of the Henssler Financial Group frequently seen on CNN, and Triliteral owned by Yale, Harvard and MIT. TeleVantage Online is the dealer of record for the largest TeleVantage installation to date (in excess of 500 stations) and the largest planned TeleVantage multi-site installation (43 sites) in the history of Vertical.

Trained
TeleVantage Online is a Vertical Diamond Partner - the highest recognitions provided by Vertical to its dealers, and a Microsoft Gold Partner. Our TeleVantage Certified Engineers continually operate on the leading edge of Vertical’s telephony technology. Our certifications and experience provide you the support required for successful wide area planning and roll-outs. We can assist in system management after completion while providing Vertical Wave and TeleVantage monitoring services which constantly collect, analyze, and alert on critical system data.

Informed and Supported
TeleVantage Online is one of only twenty of Vertical’s thousands of dealers chosen to participate on Vertical’s advisory counsel. We work closely with Vertical staff at all levels.

Customer Focused
TeleVantage Online has always concentrated on customer service. Our people, from internal sales support to implementation coordination, are among the most knowledgeable in the industry and know how to make TeleVantage work for you. Your success is our number one priority. We provide the answers you need to make informed decisions. We keep your projects on track.

Simply the Best
Why trust your company communications with anyone else?

Today's modern business environments are highly collaborative, mobile, and without physical boundaries. You rely on a workforce that is constantly changing, and your customers and partners demand a high level of responsiveness, personal attention, and availability. You embrace open, interoperable technologies that help your business gain advantage. TeleVantage is a flexible and adaptable phone system that enables your business to respond to rapid change and growth, and meet the evolving requirements of a highly competitive environment. Whatever your business model, strategy, or challenge, Vertical Wave and TeleVantage can handle it.

 

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